Find answers to the most common questions about our tours, safaris, and services in Zanzibar. If you don't see your question here, feel free to contact us directly.
Our dedicated customer support team is available 24/7 to assist with any inquiries and ensure your experience is seamless.
You can book a tour directly through our website by contacting us via email or phone. We offer easy online booking for most packages.
Our tour prices typically include accommodation, meals, transportation, guide services, and entry fees, depending on the package.
Yes, Zanzibar is generally safe for tourists. We prioritize safety and work with experienced guides to ensure a secure experience.
Cancellations made 7 days before the tour receive a full refund. Cancellations within 2 days incur a 10% fee, and closer than that may not be refundable.
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Pasqualino Zanzibar Tours and Safari offers a comprehensive range of services including Zanzibar island tours, Tanzania safari adventures, beach and relaxation packages, cultural and historical tours, and customized itineraries tailored to your preferences.
You can book a tour or travel package through our website, by calling our customer service, or by visiting our office. Our representatives will assist you in selecting the best options based on your preferences.
We offer a variety of tours including adventure tours, wildlife safaris, beach holidays, cultural experiences, and family tours, all designed to provide unique and memorable experiences in Zanzibar and Tanzania.
Yes, we specialize in customizing travel packages to meet your specific needs. Whether you want to adjust the duration, add special activities, or modify accommodations, our team will work with you to create a personalized itinerary.
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We accept various payment methods including credit cards (Visa, MasterCard), bank transfers, PayPal, and cash payments upon arrival. For international clients, we also accept payments through Western Union or MoneyGram.
Yes, a deposit is typically required to secure your booking. The deposit amount varies depending on the tour package, but it is usually 30-50% of the total cost. The remaining balance is due upon arrival or as specified in your booking confirmation.
Yes, changes to your booking can be made, subject to availability and any additional costs. Please contact us as soon as possible to discuss modifications to your itinerary, dates, or accommodations. We will do our best to accommodate your requests.